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IT Support - Fixed Fee

IT Support

Affordable fixed-rate pricing.

  • CITS will provide an initial audit where we will meet with key individuals to determine existing pain points & issues, developing an action list to determine resolution priority and a timeline.
  • Unlimited on-site and remote-managed services, ensuring best-practice methodology and compliance with government regulations.
  • 24/7/365 monitoring and support with rapid response to problems. We offer an easy to use TroubleTicket System.
  • General Maintenance & Repair: Routine hardware checks, software updates, OS updates and file structure related services. Maintenance & upgrades performed in a scheduled time window.
  • Hardware & Software Troubleshooting: Isolate the cause of the problem(s) in the computing environment.
  • Network Security: Provide feasible network security and virus protection, spyware and virus removal, identification and assessment of current and foreseeable risks to your IT systems and the critical data stored on them. CITS will work with you to design and implement a plan to mitigate risks.
  • Data Backup & Data Recovery: Development and implementation of a backup strategy, and continued monitoring of backup servers and user documents. CITS also provides offsite backup.