Managed Services
For many small and medium size businesses, having an on-site IT department is not feasible. However, when IT problems arise causing downtime or disruption of services, those problems can quickly escalate and significantly affect your revenue stream. CITS is a reliable, affordable team of professionals who provide cost-effective solutions to handle your IT problems in a timely manner, allowing you to focus on your business.
Staff Augmentation
CITS is engaged in the business of providing IT services involving the design, redesign, installation, upgrade, and maintenance of computer networks. At times, you might temporarily need someone to handle a crisis or on-site special projects where hiring a full-time IT person is not feasible. CITS personnel are courteous, professional technicians who will quickly and efficiently fix problems thereby reducing the stress and tension of IT issues allowing your personnel to get back to doing their jobs and you to stop worrying.
Solutions and Integration
CITS engineers have the technical expertise and creativity to assist you in selecting and implementing the right solution to achieve your business goals. If you have in-house IT staff, CITS will work closely with them to design, plan, and implement solutions to meet your needs.
- Problem resolution
- IT Network & Security Solutions
- Routing and switching design and implementation
- Firewall design and implementation
- Wireless network design and implementation
- Implementation of third party applications
- Disaster planning and recovery strategies
- Server migration
- Virtualization technologies
- Structured Wiring Solutions
- Telcom consulting & Design
- Television Systems – RF, IP, Analog
- Digital & HFC Network Application
- Security/Surveillance
- Fiber Optic Systems
- AV Systems
- Digital Signage
- Aerial Photography (Helicopter or Drone)
- Video or frame capture
IT Support
CITS will provide an initial audit where we will meet with key individuals to determine existing pain points & issues, develop an action list to determine resolution priority and a timeline.
Provide unlimited on-site or remote-managed services, ensuring best-practice methodology and compliance with government regulations.
General Maintenance & Repair: Routine hardware checks, software updates, OS updates and file structure related services. Maintenance & upgrades performed in a scheduled time window.
Hardware & Software Troubleshooting
Network Security: Provide feasible network security and virus protection, spyware and virus removal, identification and assessment of current and foreseeable risks to your IT systems and the critical data stored on them. CITS will work with you to design and implement a plan to mitigate risks.
Data Backup & Data Recovery: Development and implementation of a backup strategy and continued monitoring of backup servers and user documents.
24/7/365 availability for support. Also, we offer an easy-to-use Trouble Ticket System.
